Quality Improvement (QI) Coach

MOSAIC Administration Intern

17th October 2022

Expression of Interest to partner with PZAT under the MOSAIC Project

18th October 2022

Posted 2 years ago

Title

Quality Improvement (QI) Coach

Location

Harare

Type of Contract

One year (renewable upon satisfactory performance and availability of funding.)

Deadline

Friday 21 October 2022

About
Pangaea Zimbabwe) is a registered Private Voluntary Organisation under the Zimbabwe Private Voluntary Organizations Act (Chapter 17.05) Pangaea’s mission strives to transform the lives of underserved populations by working to increase access to quality, responsive, evidence based, client-centered comprehensive health services through facility and community engagement and policy advocacy.

Job Summary

Quality Coach position overview

The Quality Coach will work with multidisciplinary site QI staff teams and consumers to support them in assessing and strengthening their capacity to manage and implement quality improvement activities within the Quality Improvement Collaborative (QIC) nested in the CATALYST Study. This will occur through ongoing contact, on-site visits, individual and multi-site training, and participating in regional/national coaching group meetings.

Objectives for the QI coaches

To provide QI coaching and impart skills to spread QI knowledge and create competencies across the QIC participating sites
To establish sustainable QM Structures in the healthcare facilities
To provide a link between the facility QI teams and the CATALYST study
To promote a QM culture at all participating sites
To enhance shared learning between facilities on successful quality improvement projects

Duties and responsibilities

Support QI teams in the implementation of the Quality Improvement Collaborative	Setting up Quality Management Program structures at facility level e.g., QI Committee and QI teams; holding regular QI meetings at least monthly; developing annual Quality Management Plans; and developing of work-plans for QI projects Develop the improvement charter—the aim, objectives, and indicators—and orient new teams or new staff members in the use of the charter. Support the staff to analyse gaps in performance, test and implement changes Help the facilities and the district tackle challenges that arise during the improvement effort.
Conduct regular coaching visits/ support to QI teams	Conduct regular coaching visits and mentor the team to improve services through role playing, observation, and immediate feedback. Supporting facility teams in performance measurement e.g., data abstraction, verification, validation, and entry into the performance measurement database Asses the performance/functionality of the team
Maintain regular communication with the CATALYST Study management team and the project	Maintain regular communication on QI activities via meetings, email, or phone with the QI Advisor CATALYST study management team and the project officer.
Organize and facilitate learning sessions	Participating fully during the various peer learning platforms like the Regional Group meetings and review meetings Help teams prepare for their results’ presentation at learning sessions. Facilitate discussions during learning sessions.
Document and report on the QI effort	Supporting the documentation of key QI activities taking place at the facilities e.g., QI Committee meeting minutes, and QI Projects After each coaching visit, complete a report and forward it to the team, the project officers, and the district and provincial managers.

Other relevant skills

Ability to work independently, with possession of strong mentorship and coaching skills
Thorough knowledge and understanding of Quality Improvement
Knowledge of the country’s HIV program
Should possess problem-solving skills and be detail-oriented
Strong written and verbal communication skills, with the ability to work in teams and manage time and projects
Basic computer knowledge/skills and experience with use of Microsoft applications such as Word, Excel, PowerPoint and Access
Willingness to travel

Education and experience

Nursing degree or diploma, post-graduate training is an added advantage
Certification in quality improvement is an added advantage
Possess at least 5 years of experience working in the country’s public health sector, HIV programs and/or quality improvement/management system

To apply
Click here https://forms.gle/H9aD9YE6eoXFhDXs5 to apply. Only shortlisted candidates will be contacted.

Please note that PZAT does not charge any fee during the application process, nor does it require any payment for an application to be considered. Please report to this email should this occur admin@pzat.org . PZAT is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical handicap or financial ability.

Quality Improvement (QI) Coach

MOSAIC Administration Intern

Expression of Interest to partner with PZAT under the MOSAIC Project

Apply Online