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The Zimbabwe Accountability and Citizen Engagement Programme (ZIMACE) project, title “Strengthening Voices, Ensuring Accountability, and Improving Access to Health Rights and Quality Services for Women and Girls,” aimed to enhance access to health rights and services for women and girls in their diversity while strengthening their voice and agency. The PZ’s ZIMACE project team collaborated closely with local Health Centre Committees, the District Health Executive, other health-focused NGOs and partners at the district level, and the Provincial Health Executive and other provincial partners involved in supporting health programs. The project addressed immediate health access and rights
challenges while contributing to broader national, regional, and international health agendas aimed at achieving equitable access to healthcare and improving health outcomes for all.
The project targeted women and girls in both urban and rural communities of Masvingo District, Zimbabwe, with interventions implemented across four urban clinics and 13 rural clinics. Operating at community, district, and provincial levels, the project leveraged existing partnerships with Community-Led Monitoring (CLM) and COMPASS partners to strengthen community engagement, promote women’s rights awareness, and build trust between communities and healthcare providers. The initiative aimed to amplify the voices and participation of women and girls in health service delivery decisions, while fostering multi-stakeholder collaboration to advance health rights and improve access to quality healthcare services. Particular emphasis was placed on strengthening accountability in health service delivery, ensuring the inclusion of women and girls with disabilities and key populations, and advocating for equitable health financing and resource allocation at local and national levels. Through these efforts, the project sought to empower women and girls to actively participate in shaping responsive, inclusive, and accountable healthcare systems.
The project strengthened the participation, voice, and agency of women and girls, including those with disabilities and key populations, in health-related decision-making and service delivery. This contributed to reduced waiting times at project-supported health facilities and improved client experiences. Through the establishment and strengthening of collaborative, multi-level, and multi-stakeholder engagement platforms, the project bridged gaps between healthcare providers and communities, fostering dialogue, responsiveness, and accountability in health service delivery. The project also implemented the Community-Led Monitoring (CLM) model, empowering communities to identify service delivery gaps, provide feedback, promote health literacy, and advocate for improved healthcare services. These efforts enhanced social accountability mechanisms, contributing to improved service quality at local health centres and promoting a more inclusive, equitable, and people-centred healthcare system.
Women and girls reached through the "Know Your Rights" campaign
Health Centre Committee members trained
Improved service quality among the 18 clinics
Community Health Rights Champions trained and mentored
Listen to PZ’s under ZIMACE Project interview with HEVOI FM here.
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